RADIO HOSTING TOS

Terms Of Service - Radio Hosting

   1. INTRODUCTION
   This Terms Of Service - Radio Hosting ("RadioHosting TOS") supplements the General Terms and Conditions between you on the one hand and Server4All.Org (“Server4All.Org”)

   2. RESOURCE USE
   CPU & Memory - All accounts are monitored for their use of server resources. If any account is using a high amount of server resources we will contact the customer to discuss the issue with them. In serious cases where an account is using a considerably large amount of system resources (memory, CPU etc.) the account may be suspended or script disabled without notice to maintain the smooth running of the server.
   Data transfer, slots and autodj space allocations - Customers can request a package upgrade or temporary resource increase at the costs available to view on our website at http://www.Server4All.Org. It is the sole responsibility of the customer to contact us in advance of requiring extra resources to prevent account suspension. In some cases, accounts are automatically suspended when their resource limits have been reached and manual unsuspension is required by us

   3. NETWORK AND AVAILABILITY
   Network is defined as the equipment, software, and facilities within the Server4All.Org network segment, including Server4All.Orgs contracted ISP or data centers services to which the Server4All.Org network segment is connected and collectively utilized by Server4All.Org to provide dedicated and co-location services
   Service Availability is the total time in a calendar month that the Server4All.Org is available through the Internet, provided that Client has established connectivity. Server4All.Org takes responsibility for the Service Availability within its immediate network segment, and cannot be held liable for problems directly related to an upstream bandwidth provider. The Server4All.Org Radio Hosting Services will be available to clients free of Network Outages for 95% of the time
   Service Downtime is any unplanned interruption in Service Availability during which the Client is unable to access the services as described in preceding section, provided the interruption is determined to have been caused by a problem in the immediate Server4All.Org network segment as confirmed by Server4All.Org. Service Downtime is measured as the total length of time of the unplanned interruption in Service Availability during a calendar month. Server4All.Org is not responsible for any unplanned outages due to third-party software failure are the direct responsibility of the software publisher and not of Server4All.Org
   Scheduled Service Downtime is any Server4All.Org interruption of Radio Hosting Services. Scheduled Service Downtime occurs during a Server4All.Org server maintenance window, which occurs in conjunction with a 24 hour notice to the Client via electronic communication.
   We not cover or support Service Downtime caused by problems in the following:
- client's local area network
- client-provided Internet connectivity or end-user software
- entities inside Client's internal network including, but not limited to, firewall configuration and bandwidth shaping, local area workstations, or other servers, equipment, and software that have a potential bearing on the local networking environment
   Service Downtime Exclusions - The following are excluded from the monthly calculation of Service Availability:
- any utilized Scheduled Service Downtime
- any problems beyond the immediate Server4All.Org network segment
- any interruptions, delays or failures caused by Client or Client's employees, agents, or subcontractors, such as, but not limited to, the following:
   - inaccurate configuration
   - non-compliant use of any software installed on the server
   - client initiated server over-utilization
   - any problems related to attacks on the machine such as hacking, bandwidth-based attacks of any nature, and service or operating system exploits
   If attacks like DDoS or flood the firewall will stop the attack but if the attack can not be filtered, server will automatically restart and the router will stop the server port. The server will enter in downtime for more than 30 minutes up to attack is stoped! If the target IP needs to be isolated and/or blocked, it will be disabled! Therefore we recommend you use an IP mask (like no-ip.com) for your radio stream, because in this case server IP address will be changed.

   5. LIMITATION OF LIABILITY
   We are not responsible for any claimed damages, which may result from our servers going offline, or being unavailable for any reason. This includes damages which may result from the corruption or deletion of data. The customer agrees to indemnify and hold us and our employees harmless from any claims, damages, including but not limited to consequential damages resulting from the use of the service which damages the customer or any other party.

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